Privacy Policy

Last updated: July 24, 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, account details, support messages, and catalog content. We also collect limited usage, device, cookie, security, and diagnostic data when you use the Service. Payment information is processed by Stripe; we do not store your full payment card number.

2. How We Use Information

• Provide, operate, secure, and support the Service
• Import, analyze, review, version, and publish catalog content at your direction
• Manage accounts, subscriptions, and payments
• Send service, security, billing, and support communications
• Understand performance and improve reliability and user experience
• Comply with legal obligations and enforce our terms

3. Service Providers and Sharing

We do not sell personal information. We may share information with service providers that help us operate authentication, hosting, storage, payments, communications, analytics, security, and AI-assisted processing. They may process information only for the services they provide to us, subject to their agreements and applicable law.

4. Catalog Content

Catalog content remains yours. We process it to provide the features you request, maintain security and reliability, provide support, and improve the Service. Additional details about storage, retention, export, and deletion appear in the Data Policy.

5. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, and you are responsible for protecting account credentials and access keys.

6. Retention

We retain information while your account is active and as reasonably necessary to provide the Service, meet legal obligations, resolve disputes, enforce agreements, and maintain security. Account and catalog deletion practices are described in the Data Policy.

7. Your Choices and Rights

Depending on your location, you may have rights to access, correct, export, delete, or restrict use of personal information. To make a request, contact support@productcatalogs.ai. We may need to verify your identity and authority.

8. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, support security, and understand use of the Service. Browser settings may allow you to control certain cookies, although required cookies are necessary for account and security functions.

9. Changes to This Policy

We may update this policy as the Service evolves. We will post the revised date and provide notice of material changes when appropriate.

10. Contact

Privacy questions may be sent to support@productcatalogs.ai.